With hygiene concerns being top of mind for businesses, we’re taking action to ensure that your restaurants can still offer Catering while keeping your customers happy and feeling safe. Whereas before you may have ordered many dishes to be shared among a group, we’re now offering Individually Packaged Meals, meaning you can order the same catering items to be delivered in pre-portioned packaging for your next meeting.
If your restaurant offers catering services, consider adding individually packaged meals to your Catering Menu.
2.) Select the Catering section you have set up, and the first item you would like to offer as an Individually Packaged Meal option
3.) Ensure the item is offered as Catering Only
4.) Select the minimum number of servings this item can be divided into for delivery
5.) Select that this item is available to be ordered as an Individually Packaged Meal under Labels in the Settings and Labels tab
6.) Save the item
7.) Repeat steps 2 through 6 for each item you’d like to offer this way
8.) When you’ve fully updated your menu, you can navigate away from the menu page–you’re all set!
1.) Once you complete the steps above, your customers will see your restaurant when they search for individual packaging options on grubhub.com
2.) Once they select your restaurant to order from, the menu items you have made available for Individual packaging will show a label that a customer can then select if they would like the item individually packaged.
3.) Once the customer confirms and places the order, you will see it appear in the Orders tab of your Grubhub for Restaurants account as other Catering orders normally appear. If the order is selected to be “Individually Packaged”, it will appear in the Special Instructions area, so be sure your employees pay close attention to Special Instructions on orders.
Adding Individually Packaged Meals options to your Catering Menu allows for your customers to know their food is safe and touching as few hands as possible. Now that you’ve set up this feature for your restaurant, here are some additional best practices/suggestions: