Update Payment Information

Update Payment Information


Keep your information up-to-date to make sure you receive payments on time.

Updating direct deposit

To update your direct deposit:

  • Download and re-complete the following form.
  • Email the completed form and a copy of a voided check to [email protected].
  • If you do not have a voided business check with the name pre-printed, you can provide one of the following with the form above:
    • Bank Statement (to accompany starter check): the statement must show restaurant business name and account number matching that of the submitted starter check.
    • Bank Letter that must:
        • Be on bank letterhead
        • Include the account name
        • Account number
        • Routing number
        • Include Signature of a bank employee

It may take up to 10 business days for your direct deposit to be updated

Important Notes:

  • Direct deposit form must be signed by an authorized contact for the account
  • Voided business checks must include and match either the restaurant’s name or the bank account name matching the corporate entity of the restaurant we have on file.
  • Personal checks are not accepted for direct deposit under any circumstance. We will only accept a voided business check.
  • If you are a sole proprietor, the check can have your personal name but MUST include DBA of restaurant – anything else will be rejected.

Updating checks

To update check payments, email Restaurant Care at [email protected] or call 877-799-0790 with details on what you’d like change.

You must be an authorized contact or listed on your restaurant agreement in order to make payment changes.

Other helpful resources:

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