Scheduled Orders/Preorders Frequently Asked Questions

Scheduled Orders/Preorders Frequently Asked Questions

 


How far in advance can customers schedule orders? 

  • Customers can preorder up to 7 days in advance on the Grubhub.com desktop website or up to 4 days in advance on the Grubhub mobile app.

How do scheduled orders look to customers?

  • Here are examples of how customers can place their preorders on Grubhub.com and the Grubhub mobile app:

   

When do I get paid for scheduled orders?

  • Payments are credited at the time the order is delivered or picked up, not when they are placed or scheduled.
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