Catering Order Management Settings

Catering Order Management Settings

 

In addition to setting delivery estimates, you can adjust how far in advance you would like to be notified of large orders, what your restaurant considers a larger order, and the last time a diner can make updates before the order is sent to your restaurant.


Access catering order management settings

  • Log in to restaurant.grubhub.com
  • Select Profile from the left sidebar on desktop, or the  icon on mobile.
  • Toggle to Catering and click the to adjust any of these settings.

Delivery Minimum:

Minimum order amount that can be placed by a diner

Pre-order confirm window:

This is the cut-off time that a diner can edit their catering order and the point at which the order will be sent to the restaurant via fax or email. If you log on to Grubhub for Restaurants,  you will see the order right away under the “scheduled orders” tab, but if you use email or fax it will be sent up to 24 hours in advance.

If an order is placed the same day, it would be sent immediately to your restaurant and not allow the diner to make any order edits.

Large orders for catering:

You can set additional restrictions for large catering orders to define a dollar amount for large orders and give your staff more time to prepare orders when they come in. 

  • Large order threshold – defaults to $600, but can be updated as desired
  • Additional time needed – defaults to 0, but can be updated as desired

 

Other helpful resources:

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