Select the Scheduled tab. Catering orders will have an orange border and say “Large Delivery”, like so:
Select the order to see the menu items and any special catering details. Customers can change their order up to 4 hours before the order is promised, so we don’t recommend preparing the order until closer to its Promised by time.
The order will move from Scheduled to Active approximately 1.5-2 hours before the catering order should be delivered to the customer.
Tap Confirm to let Grubhub and the customer know you are preparing the order.
The order will move to the bottom of the page after you have confirmed the order.
Once you’ve prepared the order, tap Ready for Driver.
Check the top right corner of the order to get updates on when your driver will arrive. We recommend having the food ready 30 minutes before the promised time.
Once a driver has picked up the order and left the restaurant, the order will move to the Completed tab.
You can check on the delivery progress by tapping on the location icon in the top right corner of each order.