Start/Stop Taking Orders

You can temporarily open or close your restaurant during normal business hours. To do so:

  • Log in at restaurant.grubhub.com
  • Select the  icon, then select 
  • Select Stop taking orders or Start taking orders
  • Select Confirm

Your restaurant will be available again on Grubhub when your next normal business hours start. For instance, let’s say your restaurant is open on Grubhub from 10:00am – 2:00pm and 5:00pm – 10:00pm. If you stop taking orders at 11:30am, your restaurant will be available on Grubhub again at 5:00pm.

An email is also sent to the owner of the restaurant, letting them know that the restaurant was closed or opened.

To Only Turn Off Only Catering Orders

Using the start/stop taking orders will apply to both catering and individual orders.

To turn off only catering orders, you will need to set up custom catering hours in Grubhub for Restaurants. To learn how, follow this guide.

Other helpful resources:

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