Best Practices

Group Order Best Practices

​​A​ ​Group Order (GO)​ ​is​ ​an​ ​order​ ​a Corporate​ ​Client​ ​places​ ​in​ ​advance​ ​for​ ​multiple​ ​employees​ ​at​ ​a​ ​preset​ ​delivery​ ​time.​​ These orders require​ ​careful​ ​attention​ ​to​ ​detail and need to​ ​be​ ​delivered​ ​at​ ​the time noted on the order. A GO ​typically​ ​includes​ ​a large number of​ ​individual orders to be combined and delivered as one.

Our​ ​Corporate​ ​Clients​ ​rely​ ​on​ ​GOs​ ​to feed their​ ​employees​ ​and​ ​we​ ​want​ ​to​ ​make​ ​sure​ ​you are​ ​set up​ ​for​ ​success.​​ ​Fulfilling​ ​these​ ​orders​ ​will​ ​bring​ ​you​ ​new​ ​customers​ and​ ​business growth, which will result in higher value orders.​​ ​

Here’s​ ​what​ ​you​ ​need​ ​to​ ​know​ ​to​ ​become​ ​a​ ​trusted​ ​and​ ​continued option​ ​for​ ​Group Ordering on Grubhub:

1. GOs will be sent at least 90 minutes before the requested delivery time
2. Orders will be sent as a group, but each order needs to be individually bagged and labeled with the customer’s name and order
3. Sides need to be individually prepared and added to each bag
4. All individual orders should be delivered in a single delivery at the requested delivery time

Tips​ ​and​ ​Tricks​ ​for​ ​a​ ​Successful​ ​Order:

• Print out each customer copy and attach to the bag as a label – this will save time and avoid confusion with the order!
• Ensure there is a large enough space in the kitchen to prepare the individual orders
• Confirm that every individual order within the GO is completed on time
• Check for accuracy and that no items are missing from any individual order 
• Do NOT group sides together – even if 10 customers order a side, the sides must individually packaged and added to each of the 10 bags
• Ensure the order arrives within 10 minutes of the requested delivery time

Click here to download the latest Best Practice guide!