Delivery and Pickup Hours

Delivery and Pickup Hours

 

You can update your delivery and pickup hours separately to show when your restaurant is open for business on Grubhub. This allows you to be open for pick-up or delivery to align with your schedule, and remain open for pick-up if you are not doing delivery during all hours of operation. We recommend that you set a wider range for pickup hours than delivery hours if you do not deliver all hours that you are open.


Set your hours

  • Log in to restaurant.grubhub.com
  • Select Hours from the left sidebar on desktop, or the icon on mobile.
  • To edit your delivery or pickup hours, click the button.

  • Enter the open and close times for each day. To be closed all day, uncheck the box for each day.

  • If you have different hours for breakfast, lunch or dinner, click Split to add a second set of hours.

  • Click Save to save changes to your Hours.

Custom Hours

If you need to temporarily turn off your delivery or pickup but not both, use Custom Hours to do this.

  • Select “Create new” in the Custom Hours section.

  • Update your hours as necessary for your chosen date(s). 

  • To learn more how to adjust custom hours click here.

Catering Hours

To adjust catering hours, follow the instructions above and toggle to Catering. These Catering hours will reflect the delivery times shown to diners.

On the Grubhub platform, Catering Hours represent when you will have staff available to confirm and begin preparing catering orders. Your first available catering delivery will be the start of your Catering Hours plus your delivery estimate. For example if your catering open time is 6:00 am and your delivery estimate is 60 minutes, then your first available catering delivery will be for 7:00am.

What if I need advance notice?

This can be set using the Minimum Advance Notice field at the menu item level when setting up your catering menu. By default, we will give you up to 24 hours notice for all catering orders.

How to set catering hours:

Set catering hours by toggling to Catering in the Hours tab and using the same process as updating regular delivery or pickup hours.


GHD Market Closures

Sometimes we have to close your delivery area to ensure our drivers can safely deliver orders to your diners. If we do close your delivery market, this will turn off your delivery hours, however you will still be open for pickup.

Other helpful resources:

Get started with your account

Learn more

Have your hours changed? Update them easily in Grubhub for Restaurants.

Update hours