You can update your delivery and pickup hours separately to show when your restaurant is open for business on Grubhub. This allows you to be open for pick-up or delivery to align with your schedule, and remain open for pick-up if you are not doing delivery during all hours of operation. We recommend that you set a wider range for pickup hours than delivery hours if you do not deliver all hours that you are open.
If you need to temporarily turn off your delivery or pickup but not both, use Custom Hours to do this.
To adjust catering hours, follow the instructions above and toggle to Catering. These Catering hours will reflect the delivery times shown to diners.
On the Grubhub platform, Catering Hours represent when you will have staff available to confirm and begin preparing catering orders. Your first available catering delivery will be the start of your Catering Hours plus your delivery estimate. For example if your catering open time is 6:00 am and your delivery estimate is 60 minutes, then your first available catering delivery will be for 7:00am.
This can be set using the Minimum Advance Notice field at the menu item level when setting up your catering menu. By default, we will give you up to 24 hours notice for all catering orders.
Set catering hours by toggling to Catering in the Hours tab and using the same process as updating regular delivery or pickup hours.
Sometimes we have to close your delivery area to ensure our drivers can safely deliver orders to your diners. If we do close your delivery market, this will turn off your delivery hours, however you will still be open for pickup.