- Each restaurant is assigned a dedicated Account Advisor who is just one call away to help assist and troubleshoot any issues. You can find who your Account Advisor is in the “profile” section of GFR.
Real-time Issues Resolution
- For real-time issues related to Catering orders, you should first adjust and manage orders through GFR. Note, you have the same order management capabilities with Catering orders that you do for standard orders. For more information on adjusting orders, click here.
Restaurant Care Contact Information
Restaurant Care is available to answer from 8AM-9PM CT daily.
Reasons to Contact Restaurant Care
- Accounting issues
- Order issues not resolved through GFR
- Questions regarding account changes, financial questions, and setting delivery boundaries