We’re taking additional steps to prioritize the health and safety of customers, drivers, and restaurant partners.
Contact-free delivery lets customers request the order be left at their door, in their lobby, or another place at the delivery location when they’re not available or simply prefer less direct contact.
Customers can request contact-free delivery by checking a box or toggle on the order confirmation page in the Grubhub app or website. Customers will also have the option to add additional delivery instructions.
Read delivery instructions carefully. A contact free-delivery will be highlighted and will include- the diner’s preferred drop-off location, a contact method, and any additional instructions.
If you receive delivery instructions asking for a contact-free delivery follow these simple guidelines:
Based on information from the Centers for Disease Control and Prevention, we’ve shared recommendations with our driver and restaurant partners, focused on continuing good hygiene, taking care of themselves if they are unwell and using precautions when interacting with others.
The safety of customers, drivers, restaurant partners remains our number one priority. We will continue to monitor the data and recommendations provided by the CDC and WHO, and email you with any updates moving forward.