Best Practices for Updating Your Menu

Make it easier for diners to order from you by making your menu appetizing, easy to understand, and providing enough information on options and modifiers. Here are some tips on updating your menu: 

 

Add photos.

Diners are 30% more likely to order menu items with photos. Click here to learn how to add photos.

 

Add descriptions.

Diners are 25 – 30% more likely to order menu items with descriptions. Learn how to add descriptions here.

 

Use proper capitalization, grammar and spelling. 

Watch this short video to learn more about how to write menu descriptions.

 

Follow Grubhub’s menu guidelines.

Grubhub prohibits the use of the following menu items.

  • Menu items or descriptions that contain profane or obscene  language, which includes:
    • Anything derogatory with respect to race, ethnicity, national origin, gender, sexual orientation, etc.
    • Anything promoting violence or other criminal conduct
    • Anything referencing or naming a third-party’s intellectual property
    • Menu items or descriptions that contain phone numbers or website links (URLs)
  • Menu items that are up-charged from the prices offered to diners in-store, including items priced inaccurately due to menu entry errors.
  • Menu items that are tobacco products.
  • Menu items that are alcoholic beverages, with exceptions for restaurants located in Chicago, Portland, and (with additional restrictions) New York City. 

Prohibited items will be removed from your menu by Grubhub, and you will be notified if an item is removed. Continued entry of prohibited items will result in a warning and may result in termination from Grubhub platform. If you have any questions or concerns, see the Grubhub  Terms of Use. Please contact Restaurant Care at 877-799-0790 for more information.

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